Medihelp Medical Aid Has More than 100 years Experience

Medihelp Medical Aid is the third largest open medical aid in South Africa. It has more than 100 years’ experience in the industry with regional offices in Cape Town, Bloemfontein, Durban, Port Elizabeth and Pretoria as the head office.

Medihelp medical aidMedihelp medical aid has an ability to pay claims fast and efficiently received an AA-rating from Global Credit Rating.

The Medihelp Medical Aid focus is customer-centricity, in other words they are focused on the members. Consulta’s Customer Service Index has rated then often as one of the greatest for customer service. They keep the high rate of customer satisfaction by looking after their employees. Medihelp Medical Aid has been rated under the top ten in the Deloitte Best Company to Work For survey for the past ten years. Personal customer care is seen at the head office and the regional offices. There are 79 trained Call Centre operatives that are committed in aiding customers averaging 65 000 calls per month.

The Medihelp medical plan options are aimed at different age groups, needs and lifestyles.

Medihelp Medical Aid Necesse

Necesse membership is based on your income and proof of your income is required. Medical and healthcare is provided by medical professionals in the network. You need authorization prior to treatment. The goal of this medical aid scheme is to make private facilities more available. The benefits are limited with a specific amount per year per family.

Dimension Prime 1

Dimension Prime 1 is an option for unlimited private hospitalization in the hospital of your choice. This option provides private hospital cover with no overall annual limit and the freedom of choosing a private hospital. This plan is perfect for large families because you only pay for a maximum of two children. Included in this medical scheme are the following benefits:

  • Children younger than 26 years and dependent pay membership for child dependents.
  • Day-to-day medical treatment and care are available.
  • Emergency services are unlimited in South Africa.
  • Health Benefit Booster includes care and preventative benefits.
  • 270 PMBs are covered in diagnosing, treating and management costs.
  • 26 Chronic diagnosed diseases on the CDL list are included in this plan.

Medihelp Medical Aid Dimension Prime 2

Dimension Prime 2 also offers you the choice of which hospital you want to be admitted to with unlimited cover. Additional to this cover is the day-to-day benefits and the savings account. This plan also allows you to pay for a maximum of 2 children in the family and dependent children that are younger than 26 years are seen as child dependents. The Health Benefit Booster covers preventative treatment.

Medihelp Medical Aid Dimension Prime 3

Dimension Prime 3 option includes the hospital plan that is unlimited and your choice of private hospital. Included are all the benefits mentioned in Dimension Prime 1 and 2 and additional to that the following benefits are also included:

  • Dentistry
  • Optometrist
  • Pooled day-to-day benefits
  • Radiology
  • Pathology

Medihelp Medical Aid Dimension Elite

Dimension Elite plan is the most comprehensive plan in the Dimension series. It is ideal for you and your family if you require broad cover for day-to-day medical and health treatment. Medical emergencies are covered completely, as well as hospitalization. This option has all the benefits included in the previous options. In addition, unlimited cover is included for:

  • Anaesthesia
  • Medical treatment
  • Surgical treatment services; and
  • Products and medicines used by general practitioners or specialists.

Medihelp Medical Aid Medihelp Plus

Medihelp Plus is the top of the range medical aid plan of the whole Medihelp range. This option is ideal for you and your family with different day-to-day medical care needs. In addition to the above plans’ benefits, this option also includes unlimited cover for major medical treatments, trauma recovery, and emergency Netcare 911 services to South African, Swaziland, Lesotho, Namibia and Mozambique members. Netcare 911 also provides a Rape Crisis Centre and a 24-hour helpline.

Medihelp Medical Aid is a medical aid with a variety of benefits and great customer care. © Medical Aid Plan.

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